compensation

Our insurance policies are valid for 14 days from the date of signature. Unfortunately, we cannot offer you a refund or exchange within 14 days of receiving your purchase.

The customer who intends to return the product is responsible for returning it.

If you receive a defective or incorrect product.

- Take a photo of the defective product in question.

- Contact us at [email protected]

* Send an email with further instructions.

If you have received the product and would like to return it, please send an email to.

- Contact us at [email protected]

*We will send further instructions by email.

- We will return the goods and issue you a full refund.

- Please note that items must be delivered in their original packaging and returned in their original, unused condition. We reserve the right to refuse any unused product returned to us.

Late or missed payments (if applicable)
- If you have not received a refund, please check your bank account first.
Then contact your credit card issuer as it may take some time for the refund to be officially issued.
- Continue using your bank. Refunds usually take some time.
- If you have followed all these steps and have not received a refund, please contact us at [email protected].

In some cases, only a partial refund will be provided (if possible).
- Any damage to a non-genuine product or missing parts not caused by our company.

Sale products/promotional items (if applicable)
You can only return the item at the regular price; unfortunately, you cannot return sold-out items.

Late or missed payments (if applicable)
- If you have not received a refund, please check your bank account first.
Then contact your credit card issuer as it may take some time for your refund to be officially issued.
- Continue using your bank. Refunds usually take some time.
- If you have followed all these steps and have not received a refund, please contact us at [email protected].

In some cases, only a partial refund will be given (if possible).
- Any damage to a non-genuine product or missing parts not caused by our company.

Sale products/promotional items (if any)
You can only return the item for the regular price; unfortunately, you cannot return sold-out items.

Promotional codes

- Discount codes must be applied at checkout - you must click the "Apply" button to update the order total.

- We cannot change the price after your order has been submitted.

- Only one code can be used per purchase.

-Promotional codes cannot be used on previous purchases.

Contact

Orders can only be cancelled within 24 hours of purchase. If more than 24 hours have passed, we will no longer be able to cancel the order as it will be processed.